Moderation, blocking and minors mode
Keep the chat clean for your team and safe for young players, with a few switches per app.
Moderation settings
In Settings → Apps → your app → Moderation:
- Profanity filter: flags insults in many languages and masks them in previews and notifications. Your team can still see the original.
- Photos: let players attach screenshots and photos, or turn it off.
- Photo moderation: incoming images are screened automatically. Rejected images are never stored.
Block a player
Block a player in one click from the inbox (or /block in Telegram and Discord). They can no longer send messages in that conversation.
Minors mode
For games aimed at children (COPPA, GDPR):
- photo sending is off (the photo and screenshot buttons disappear);
- the profanity filter and photo moderation are forced on;
- automations never send offer cards;
- no store review request.
Data retention
In the same tab, Delete closed conversations after 30 days to 2 years. Open and snoozed conversations are never touched, and each deletion is logged.
Still need help?
Chat with us: our assistant answers right away, and hands you to the team when it can't.