Moderation, blocking and minors mode

Keep the chat clean for your team and safe for young players, with a few switches per app.

🎮 Player experience1 min read

On this page
  1. Moderation settings
  2. Block a player
  3. Minors mode
  4. Data retention

Moderation settings

In Settings → Apps → your app → Moderation:

  • Profanity filter: flags insults in many languages and masks them in previews and notifications. Your team can still see the original.
  • Photos: let players attach screenshots and photos, or turn it off.
  • Photo moderation: incoming images are screened automatically. Rejected images are never stored.

Block a player

Block a player in one click from the inbox (or /block in Telegram and Discord). They can no longer send messages in that conversation.

Minors mode

For games aimed at children (COPPA, GDPR):

  • photo sending is off (the photo and screenshot buttons disappear);
  • the profanity filter and photo moderation are forced on;
  • automations never send offer cards;
  • no store review request.

Data retention

In the same tab, Delete closed conversations after 30 days to 2 years. Open and snoozed conversations are never touched, and each deletion is logged.

Still need help?

Chat with us: our assistant answers right away, and hands you to the team when it can't.