Who Inngame is for

Inngame started as support inside games, and it still is. The same SDKs and inbox also work for regular iPhone apps and web products. Here is what it does for each.

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14 days free. From €29/month after that. Translation included.

Unity 2022 LTS & Unity 6iOS · AndroidSteam · Windows · macOS · LinuxWeb (one script tag)Swift SDK for iOS apps

Pick your platform

Five ways teams use Inngame.

Each page covers what that kind of team actually deals with, the setup, and the docs to read next.

Mobile gamesUnity games on iOS and Android. Push notifications, purchase problems, Apple and Google Play refunds, review cards, automations on subscription events, shake to report a bug. PC and Steam gamesUnity on Windows, macOS, Linux and Steam. Full gamepad navigation, the Steam Deck keyboard, verified Steam identity, a hotkey screenshot, logs, GPU and FPS with every message. HTML5 gamesOne script tag, no dependencies, about 22 KB gzipped. For itch.io, CrazyGames, Poki or your own site, with a launcher button or your own Help button. iOS appsA Swift package for regular iPhone apps: SwiftUI and UIKit, iOS 16 and later, offline messages, push, and data deletion from inside the app. Web apps and SaaSThe web SDK in your product: signed identity, Stripe refunds from the conversation, automations from your own events, credits through item cards.

By problem

What teams search for.

Pages for a specific job, with what Inngame does and doesn't do.

In-game bug reports with screenshotsShake to report or F8, logs and device attached, bugs grouped by the AI, a GitHub issue, players told when the fix ships. Customer support for a Steam gameWhat Steam handles (refunds, store), what's left to you, and how to answer players with a gamepad in their hands. A Zendesk alternative for gamesWhat a general help desk does well, where games differ, and the cost for a team of three. A player support tool for indie gamesSized for a small team: chat in the game, replies from Discord or Telegram, AI on a leash, €29/month.

Everywhere

What's the same on every platform.

One inbox, or Telegram and Discord

Every conversation from every app lands in the same web inbox. Teams that live in Telegram or Discord can answer from there: one topic or thread per user.

Translation both ways

Users write in their language, your team reads and answers in yours, and the original is one tap away. Included in every plan, not counted as AI messages.

Context with every message

Device, OS, app version and whatever you add (a level, a plan, a page) arrive next to the message. Your team stops asking which version they're on.

AI that stays in its lane

Off by default. Turn it on to answer from your FAQ, or to write drafts a human approves. Refunds, gifts and releases always need a person.

Data kept in the EU

Conversations and photos are stored on Cloudflare D1 and R2 under EU jurisdiction. One SDK call deletes a user and everything attached to them.

Open to agents

A REST API, signed webhooks, an MCP server and a CLI, so Claude Code, Cursor or Codex can triage with a key you scope and revoke.

Not sure which SDK fits?

Unity covers games on mobile and desktop, the web SDK covers anything in a browser, and the Swift SDK covers native iPhone apps. Everything else can use the REST API.

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14 days free. From €29/month after that. Translation included.