AI, FAQ & translation
How the AI answers, your help articles, and replies in every language.
4 articles- How the AI replies and when it hands off to a humanThe AI never hides your team. You choose how much it does, per app and per conversation, and it passes the conversation to a person whenever it should.
- Write or import your FAQ (help center articles)Your FAQ does two jobs: the AI answers from it, and players browse it in the chat's help center.
- Automatic translation in every languagePlayers write in their language, your team reads and answers in yours. Every message is translated both ways, automatically.
- Your public help centerYour FAQ articles can also live on a hosted page that players open in any browser, without launching your game: search, collections, articles, and a button to message your team. It looks like an Intercom or Zendesk help center, with your logo and colors.
Other topics
Still need help?
Chat with us: our assistant answers right away, and hands you to the team when it can't.