How to contact a human at Inngame (support hours)
Our assistant answers common questions, but a real person from the Inngame team is always one message away.
On this page
Ask in this chat
Just write "I'd like to talk to a human", or ask about anything personal. The assistant hands the conversation to our team, tells you so, and stays quiet from then on. A person replies in this same chat: you can close the page, the reply waits for you here.
The assistant always passes the conversation to a person for:
- sales or partnership questions,
- billing problems and refunds,
- deleting an account or your data,
- bug reports about Inngame,
- anything it can't answer from this help center.
Or send an email
- support@inngame.app for help with the product.
- hello@inngame.app for everything else, including data requests.
When we reply
Inngame is made by a small team based in France (Paris time). There are no fixed support hours: we answer as soon as we can, usually within a few hours on weekdays, sometimes longer at night or on weekends.
Still need help?
Chat with us: our assistant answers right away, and hands you to the team when it can't.