How to contact a human at Inngame (support hours)

Our assistant answers common questions, but a real person from the Inngame team is always one message away.

🚀 Getting started1 min read

On this page
  1. Ask in this chat
  2. Or send an email
  3. When we reply

Ask in this chat

Just write "I'd like to talk to a human", or ask about anything personal. The assistant hands the conversation to our team, tells you so, and stays quiet from then on. A person replies in this same chat: you can close the page, the reply waits for you here.

The assistant always passes the conversation to a person for:

  • sales or partnership questions,
  • billing problems and refunds,
  • deleting an account or your data,
  • bug reports about Inngame,
  • anything it can't answer from this help center.

Or send an email

  • support@inngame.app for help with the product.
  • hello@inngame.app for everything else, including data requests.

When we reply

Inngame is made by a small team based in France (Paris time). There are no fixed support hours: we answer as soon as we can, usually within a few hours on weekdays, sometimes longer at night or on weekends.

Still need help?

Chat with us: our assistant answers right away, and hands you to the team when it can't.